Shipping Policy

At Brudie, every product is made-to-order with care. Please read our shipping policy to understand how your order is processed and delivered.


1. Order Processing Time

All orders go through a production phase before shipping.

  • Processing Time: 1–3 business days
    (Design printing, quality check, and packing)

Orders are processed Monday–Saturday.
Orders placed on Sundays or holidays will be processed the next business day.


2. Shipping Time

After processing, orders are shipped through trusted courier partners.

  • Standard Delivery Time: 4–9 business days (India)
    Delivery may vary depending on your location, weather conditions, or courier delays.

3. Shipping Charges

Shipping fees are displayed at checkout.
We may offer free shipping during special offers or promotions.


4. Tracking Your Order

Once your order is shipped, you will receive:

  • A tracking link
  • Courier partner details
  • Delivery status updates

Tracking may take 24–48 hours to update after shipment.


5. Incorrect Address or Failed Delivery

Please ensure your shipping address is complete and accurate.
Brudie is not responsible for delays or failed deliveries caused by:

  • Wrong or incomplete address
  • Unreachable phone number
  • Customer not available at the delivery time

If the parcel returns to us due to incorrect details, reshipping fees may apply.


6. Lost or Delayed Packages

If your order is significantly delayed or appears lost:

Contact us at 📧 team@brudie.in
We will coordinate with the courier and assist you promptly.


7. International Shipping

If you plan to offer international shipping later, this can be added:
(Currently, we only ship within India.)
Let me know if you want this edited.


8. Damaged or Defective Items

If your package arrives damaged, please contact us within 48 hours with clear photos or videos.

Email: team@brudie.in

We will provide a replacement or solution as per our Return & Refund Policy.


9. Support

For any shipping-related questions or issues, contact us anytime at:

📩 team@brudie.in

We’re here to help make your shopping experience smooth and hassle-free.