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FAQ
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1. What is Brudie?
Brudie is a creative Print-on-Demand brand offering unique artwork and stylish designs across multiple product categories. Every item is made-to-order.
2. How long does delivery take?
Delivery usually takes 4–9 business days after processing.
Processing time is 1–3 business days.
3. Do you accept returns?
Yes, but only for specific issues:
- Wrong product
- Damaged item
- Printing defect
We do not accept returns for size issues or change of mind.
4. How do I request a refund or replacement?
Email us at:
Send:
- Order ID
- Photos/video of the issue
- Short description
5. When will I receive my refund?
Refunds are processed within 3 business days after approval.
6. Do you offer order cancellation?
Yes, but only within 2 hours of placing the order.
After printing begins, cancellation is not possible.
7. Are your designs original?
Most designs are original.
Some may be inspired by pop culture or fan art.
Fan-Art Disclaimer:
“All artwork is fan art unless clearly stated as official.”
8. How do I track my order?
Once shipped, you will receive a tracking link through email/SMS.
9. Do you ship internationally?
Currently, we ship only within India.
International shipping may be added in the future.
10. How do I contact support?
For any questions:
We usually respond quickly.